Proactive Shopify Maintenance and Support Plans

Shopify Maintenance: Proactive Care for a Secure, High-Performing Store

Managing a problem-free, consistent revenue-generating Shopify store means investing in expert Shopify support services to maximize safety, speed and reliability.

The strategic and proactive approach to Shopify Support Plan provides maximum protections for your Shopify store based on your long-term sales and customer success goals, thereby helping you eliminate any potential sales disruptions and maximize your ability to build your brand value over time. By requesting the Shopify Maintenance Plans, customers will experience: Shopify Store Care Program designed for retail and eCommerce businesses located throughout Los Angeles and Chicago; 24-hour/7-day a week accessibility to your Shopify store allowing you and your employees to concentrate on growing your business.

Proactive Security Monitoring and Malware Protection

With the proliferation of new cyber threats, businesses operating on a reactive (versus proactive) basis face an increased risk. Our Comprehensive Maintenance Plans provide continuous monitoring of the security and any malware related to your Shopify store, therefore protecting your customers’ data and your own. Our Comprehensive Maintenance Plans also include (but are not limited to) the following services; providing numerous sophisticated methods to deter any malware; implementation of an Automated Malware Scanning and Suspicious Login Attempts Monitoring systems; and identification of Existing Vulnerabilities for Businesses Conducting Business in Regulated Fields of Operation (Charlotte, San Diego).

Recent Projects

Our recent projects showcase a commitment to excellence and tangible results. From sleek mobile applications to robust enterprise systems, we deliver the innovative technology that helps businesses succeed in a digital world.

Nut Studio

App and Website for Dryfruits and Nuts Wholeselling.

Wellerie

Dedicated platform to a curated selection of wellness and lifestyle

Flatbed Hauling Quotes website

Heavy equipment transport services across the U.S.

Tracksify App

Real-time tracking for your valuable assets, pets, and loved ones

Willing To Manage Your Business With Us?

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App & Theme Update Management for Shopify

Outdated apps and themes are common causes of bugs, site conflicts, and security breaches. Our maintenance service provides you with thorough testing and deployment of the latest updates to your Shopify apps and themes in a “staging” environment prior to going live in your store. Our testing solution is designed to let retailers operating in fast-paced environments (like New York and Miami) utilize the latest functions and essential security updates without suffering unexpected downtime caused by non-functioning capabilities.

Backup & Disaster Recovery Solutions

Data loss (whether from errors made by users or lost user(s), software failure(s) or malicious acts) can create major problems for businesses in unimaginable ways. We provide a part of our ongoing maintenance solution by automatically backing up your entire store – (theme files, product listings and customer information), using our automated backup systems. Your store’s backups are kept in secure, remote locations, where they can be quickly retrieved should an undesirable event occur. This means your business will continue to flourish through disruptions and barriers created by technology, while entrepreneurs based in technology cities like Seattle and Austin, have less stress knowing their business will be up and running quickly.

Site Performance Optimization and Speed Tuning

The speed of the site is a direct correlation to conversion rates so we periodically run performance audits to find and solve the speed related bottlenecks that exist on the Shopify platform for your particular configuration. Optimizing Images, Unused Application Code Removal, Evaluating Third-Party Script Performance Impact, and Configuring Advanced Liquid Cache Solutions are specific examples of Performance Optimizations for Retailers in Highly Competitive E-commerce Environments such as Boston & Atlanta, Where Delays (=) Result in Lost Revenue Every Second.

Broken Link Monitoring & Functionality Verification (Expedite the Conversion Process) – An Intuitive User Experience. An Intelligent Solution For Automatic Monitoring of Your Store for Broken Links, 404 Error Pages & Functionality Issues. We also perform manual checks of essential customer journeys through the shopping cart, checkout and contact forms on a periodic basis. For local businesses such as a boutique in Denver or a gourmet market in Phoenix, this level of service will ensure a seamless and professional customer experience while increasing opportunity to convert sales.

Customer Success Stories

Our customer success stories highlight how we empower clients to overcome logistics challenges and achieve their goals with exceptional service. Explore their journeys and the impact of our solutions

SEO Health Audits & Meta Data Management

Your hard-earned search engine rankings require constant technical upkeep. We provide ongoing support through our SEO monthly and quarterly reviews by performing auditing on a regular basis. This helps us monitor Your Website’s health for issues such as broken links, unwanted redirections, and indexing challenges that may arise from various search engines. Additionally, we review and update your meta title/description tags and Alt tags (alternative text tags used for all images) to ensure that all Your Website’s content is in line with the latest SEO trends and techniques. Ongoing Technical SEO support is especially important for companies that operate in highly saturated digital markets such as Apple, San Francisco, and Dallas, who are competing with other companies for organic search traffic.

Monitoring Uptime and Responding to Incidents Immediately

Every moment your store isn’t available equals lost revenue! Our multi-location uptime monitoring will inform you of the status of your store at all times through sophisticated technology to monitor your store’s availability around the clock. Our team’s immediate response capabilities to any downtime incidents by receiving instant notifications allow us to provide fast services to owners of stores located in major metropolitan areas, such as Houston, Philadelphia, and more, allowing them to have maximum uptime and reliability for their customers.

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Serving Customers All Over US

Secure Your Store's Long-Term Performance and Value

Don’t risk leaving your primary sales avenue in a precarious situation; a proactive Shopify maintenance plan is an investment to promote stability and growth within your business. By partnering with KS Softech, you can be confident that your store will always be secure, fast, and fully functional and that your customers will receive an exceptional experience, while you can rest easy. Call us today for more information about our customized service packages for e-commerce businesses that will provide you with peace of mind!