L&K Tailors: Digital Transformation for
Bespoke Tailoring
L&K Tailors: Digital Transformation for Bespoke Tailoring
Bringing Heritage Tailoring into the Digital Era
Hong Kong-based bespoke tailoring company L&K Tailors has struggled to expand beyond their traditional model due to a lack of IT automation and manual order processing. As such, L&K Tailors needed a means of digitizing operations and reaching customers across the world.
Business Challenges:
- No IT automation or online ordering system
- Manual invoicing and customer communication
- High turnaround time and operational costs
- Limited global customer engagement
Solutions Offered by KS Softech:
We developed a comprehensive e-commerce platform with:
- Custom online ordering and measurement system
- Automated appointment reminders and SMS updates
- Digital invoicing and shipping notifications
- Integrated customer relationship management (CRM)
- Multi-language and multi-currency support for global clients
Solutions Offered by KS Softech:
We developed a comprehensive e-commerce platform with:
- Custom online ordering and measurement system
- Automated appointment reminders and SMS updates
- Digital invoicing and shipping notifications
- Integrated customer relationship management (CRM)
- Multi-language and multi-currency support for global clients
Results & Impact
- 39% sales growth within first 3 months
- 47% increase in team productivity
- 4-5x expansion in online orders globally
- Complete automation of customer communications
- Management freed to focus on core business expansion