Expert Shopify Support and Troubleshooting Services
Reliable Shopify Support: Your Partner for Immediate Technical Assistance
Support with Troubleshooting & Diagnosis
Unexpected issues can stop your e-commerce store from making sales and make customers angry. Our customer support team specializes in very fast diagnostics for any Shopify-related issue that is causing a problem for you. We will identify the root cause of your issue quickly. The issue may have occurred due to conflicts between a third-party app that you are using with Shopify, the Shopify platform, or custom code that you have written (or that was written for you). We will quickly identify these conflicts. Examples of conflicts include when a plugin for a third-party app was added to your store and it broke the checkout feature of your store or when a custom script that you were using caused your store to run very slowly across the entire website.
If you are in a fast-moving industry like Miami or Chicago, you don’t want to wait for assistance to troubleshoot your problem. We have an incredibly quick-response time and are able to troubleshoot your e-commerce site and get you back to selling to your customers while maintaining their trust in your business.
Recent Projects
Our recent projects showcase a commitment to excellence and tangible results. From sleek mobile applications to robust enterprise systems, we deliver the innovative technology that helps businesses succeed in a digital world.
Nut Studio
App and Website for Dryfruits and Nuts Wholeselling.
Wellerie
Dedicated platform to a curated selection of wellness and lifestyle
Flatbed Hauling Quotes website
Heavy equipment transport services across the U.S.
Tracksify App
Real-time tracking for your valuable assets, pets, and loved ones
Willing To Manage Your Business With Us?
Get in touch with us and our consultants will be assisting you any minute now with all the online solutions under one
+1 (832) 548-4934
info@kssoftech.com
Support with Emergency Fixes & Response to Critical Incidents
Every second counts in an e-commerce emergency. Critical incidents like the “white screen of death,” compromised admin panels, and malfunctioning checkout processes receive our highest level of priority. The objective of our emergency-response service is to help restore your e-commerce site as quickly as possible and secure the site from further damage.
Many businesses in the largest metropolitan areas of the United States, including Los Angeles, and Boston, have used our services when they were faced with an emergency situation. During these critical periods, customers depend on us to quickly assist in resolving their emergency situation so that they may continue to perform their business activities online.
Resolving App Conflicts and Integration Issues
Custom Liquid Code and Themes
Customer Success Stories
Our customer success stories highlight how we empower clients to overcome logistics challenges and achieve their goals with exceptional service. Explore their journeys and the impact of our solutions
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Identifying and Fixing Performance Issues: A Guide
A slow-loading store can lead to cart abandonments and reduced SEO rankings. If you’ve noticed that your store’s performance is decreasing, please contact us so that we can assist you in identifying the cause of the degradation.
We will conduct an extensive examination of your e-commerce store and perform a thorough analysis of its Core Web Vitals to uncover any areas where performance may be adversely affecting your website and ultimately how we can optimize your e-commerce store and improve its performance.
As part of our process, we will evaluate any third-party scripts and identify their impact on the overall performance of your website. Once we determine where issues exist, we will provide you with information we can use to enhance the performance of your image files and also assess how well your installed apps are performing. Retailers who operate in speed-sensitive markets, like Atlanta and Phoenix, are able to improve their ability to compete by leveraging our performance resolution service to increase their ability to convert customers to sales and create positive user experiences.
Troubleshooting Checkout and Payment Gateway Issues
Data Management & Recovery Assistance
Have A Project In Mind? Let's Connect!
Contact today for FREE consultation.
Serving Customers All Over US
Specialist Support For Your Business From Shopify's Technology
