Comprehensive BigCommerce Web Maintenance Services
BigCommerce Web Maintenance: Proactive Care for a Secure, High-Performing Store
Your BigCommerce site is an important business resource. To protect its worth, security and efficiency, your BigCommerce store must constantly be taken care of in a professional manner. Instead of only reacting to issues that arise, our BigCommerce Web Maintenance Service is proactive in preventing issues before they occur and therefore do not affect your sales or reputation. Our care plans for eCommerce businesses include full-service care plans for all types of companies, ranging from the busy retail areas of Chicago to the cutting-edge start-up scene of Austin, helping keep your business running 24 hours a day, 7 days a week.
Proactive Security Monitoring & Malware Scanning
An inactive security strategy is an ongoing risk as the internet shifts and changes every second with new threats. With our continuous security monitoring, along with thorough Malware Scanning and detection, we will identify and remove new online threats before they affect your store. We will investigate suspicious behaviour, attempts to break into a secure location, and vulnerabilities your site may have. Financial institutions in Charlotte assisting customers with financial services and Health Care Retailers located in San Diego must protect their clients through consistent monitoring of customer’s sensitive information while remaining compliant with regulatory requirements.
Recent Projects
Our recent projects showcase a commitment to excellence and tangible results. From sleek mobile applications to robust enterprise systems, we deliver the innovative technology that helps businesses succeed in a digital world.
Nut Studio
App and Website for Dryfruits and Nuts Wholeselling.
Wellerie
Dedicated platform to a curated selection of wellness and lifestyle
Flatbed Hauling Quotes website
Heavy equipment transport services across the U.S.
Tracksify App
Real-time tracking for your valuable assets, pets, and loved ones
Willing To Manage Your Business With Us?
Get in touch with us and our consultants will be assisting you any minute now with all the online solutions under one
BigCommerce Platform & Application Updates
Software that’s outdated is a major contributor to security issues and will result in issues that are related to functionality. Our team will update the core BigCommerce platform and all the apps that are critical to your business with timely updates. Every update is tested in a staging environment before it gets deployed to your live site to minimise any possible disruptions. With this process, our clients who are involved in highly competitive industries like New York & LA are able to take advantage of new features and security updates safely without risking their site’s performance and revenue.
Comprehensive Backup & Disaster Recovery Plans
The loss of data can devastate a company. Our maintenance services involve setting up an automated system for regularly backing up your entire BigCommerce store, including product data, customer data and order history. We have a secure off-site data storage system for our backup systems and implement a tested disaster recovery plan. Business owners in regions that are vulnerable to hurricanes (such as Miami) or where technology is plentiful (such as Seattle), can be rest assured their companies will be able to resume operations quickly in the event of a disaster, no matter how catastrophic.
Performance Optimization & Speed Tuning
Site speed is one of the most influential factors that affect SEO rankings and overall usability. Ongoing site performance audits are used to analyze and improve site performance by eliminating any areas of site performance that are preventing maximum website speed performance. Our approach to maintaining optimal website speed includes optimizing images, clearing out any unnecessary code, testing application speed performance and setting up advanced caching rules. In high volume ecommerce markets such as Boston or Atlanta (where customers demand to receive their results instantaneously), optimized website performance will result in decreased bounce rates while also providing a higher probability of success for conversion opportunity maximization.
Customer Success Stories
Our customer success stories highlight how we empower clients to overcome logistics challenges and achieve their goals with exceptional service. Explore their journeys and the impact of our solutions
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Broken Link Monitoring & Functional Testing
Your website’s reputation and sales can suffer greatly if customers encounter a bad experience, whether that be due to broken links, payment gateway errors, or issues with filling out forms. We provide automated solutions that monitor your website for broken links and 404 error messages. Our qualified team tests the functionality of critical user pathways on a regular basis, such as the process of adding items to cart, the flow of checking out from your website, or the submission of contact forms. Thus, we are able to ensure that your customers have a smooth and uninterrupted experience while shopping for their favorite clothing boutique in Denver or to find specialty foods in Aurora, Colorado.
Uptime Monitoring & Immediate Incident Response
When a store goes down, any downtime can result in the loss of sales and customer loyalty. Our uptime monitoring service will provide 24/7/365 monitoring of your web site’s availability through a global network of monitoring sites, so any issues with your web site are identified quickly by our monitoring team and the resolution process is initiated immediately. For retailers with a large customer base, like many cities in the U.S. (e.g. Houston and Philadelphia), the ability to react to an emergency is imperative to maintaining the maximum uptime and uptime reliability of their online stores.
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Serving Customers All Over US
Secure Your Store's Long-Term Health and Performance Today
To maintain the stability and security of your revenue-generating asset, you must take proactive action; not leaving its safety to chance through an accidental maintenance plan. A well-planned proactive maintenance plan will help you keep your BigCommerce store safe, productive, and operating at optimum levels so that you can concentrate on growing your company. KS Softech can assist you in keeping your BigCommerce store secure, speedy, and operationally sounds, while helping you grow your business. Get in touch today to see which maintenance plan fits your business best!
+1 (832) 548-4934
info@kssoftech.com